How can we help?
Email support@scamsift.com. We aim to acknowledge support requests within two business days.
Billing and cancellation
Subscribers can manage payment details, invoices, and cancellation through the secure customer portal. If you cannot access it, email us from the address used at checkout.
Refund request
Include the account email, payment date, and reason for the request. Never send full card details, private keys, passwords, or recovery phrases.
Source correction or appeal
Identify the complete public wallet address or domain, the result you dispute, and evidence supporting the correction. We preserve the source distinction while a report is reviewed.
Security issue
Use the subject “Security report” and provide reproduction details without including secrets or unlawfully obtained personal information.